For Tarot readings: You can cancel your order within 12 hours by sending us an email to hello@thedarkalchemist.com. We will get in contact with you and refund your booked reading.
For Reiki and EFT treatments: You have until 48 hours before your appointment to cancel or reschedule. Any last minute cancellations of between 48-24 hours means that 50% compensation is owed. Cancellation within 24-0 hours means that 100% of the treatment price is owed. In case of a serious illness or emergency situation, please reach out to me, so we can find a solution.
For holistic healing treatment: You have until 144 hours (6 days) before your scheduled tarot reading delivery to cancel or reschedule the treatment bundle. Any last minute cancellations of between 144-72 hours (6-3 days) means that 50% compensation is owed. Cancellation within 72-0 hours means that 100% of the treatment price is owed. In case of a serious illness or emergency situation, please reach out to me, so we can find a solution.
Digital items, Reiki videos, tarot readings: Due to the nature of digital items, returns and exchanges are excluded. If you have problems with your order, you can contact us at hello@thedarkalchemist.com.
EFT tapping treatments, Reiki treatments and holistic healing treatments: Due to the nature of service work, returns and exchanges are excluded once the service has been carried out. If you experience problems with your order, you can contact us at hello@thedarkalchemist.com. Please read our cancellation policies regarding our treatments above.
Our digital items are copyrighted. You are not allowed to copy, share or distribute any part of the item. By buying and downloading our products, you agree to these terms.
Please note that you will find individual delivery info in each article description.